Resolved after 9 hours 59 minutes, affecting USA HighQ (Collaborate) and USA HiqhQ (Publisher), on April 11, 2026.
Systems are online. We are monitoring performance and error rates.
Affected components
USA HighQ (Collaborate)USA HiqhQ (Publisher)
Update timeline
- investigating Apr 11, 2026, 02:11 PM UTC
We are currently investigating this issue.
- identified Apr 11, 2026, 04:01 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 11, 2026, 06:47 PM UTC
The primary fix has been implemented and systems are coming back online.
- monitoring Apr 11, 2026, 09:47 PM UTC
Systems are online. We are monitoring performance and error rates.
- resolved Apr 12, 2026, 12:10 AM UTC
This incident has been resolved.
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