Thomson Reuters Legal incident

Westlaw AI Deep Research results delivery failure

Minor Resolved View vendor source →

Thomson Reuters Legal experienced a minor incident on June 4, 2026 affecting Westlaw US, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 03:31 PM UTC
Resolved
Jun 04, 2026, 06:04 PM UTC
Duration
2h 32m
Detected by Pingoru
Jun 04, 2026, 03:31 PM UTC

Affected components

Westlaw US

Update timeline

  1. investigating Jun 04, 2026, 03:31 PM UTC

    We are currently experiencing an issue with the report delivery feature with Westlaw AI Deep Research. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. resolved Jun 04, 2026, 06:04 PM UTC

    The issue has been resolved.