Thomson Reuters Legal incident

Error delivering CLEAR BATCH reports

Minor Resolved View vendor source →

Thomson Reuters Legal experienced a minor incident on May 29, 2026 affecting CLEAR Batch, lasting 6h 37m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 02:32 PM UTC
Resolved
May 29, 2026, 09:10 PM UTC
Duration
6h 37m
Detected by Pingoru
May 29, 2026, 02:32 PM UTC

Affected components

CLEAR Batch

Update timeline

  1. investigating May 29, 2026, 02:32 PM UTC

    We are currently experiencing an issue with the Batch report delivery feature with our CLEAR Batch application, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. investigating May 29, 2026, 09:08 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 29, 2026, 09:10 PM UTC

    The incident has been resolved.