Thomson Reuters Legal incident

Subset of EMEA HighQ instances unavailable

Resolved after 3 hours, affecting EMEA HighQ (Collaborate), on May 19, 2026.

identified May 19, 2026, 05:20 AM UTC

The issue has been identified and a fix is being implemented

Started
May 19, 2026, 04:34 AM UTC
Resolved
May 19, 2026, 07:35 AM UTC
Duration
3h
Detected by Pingoru
May 19, 2026, 04:34 AM UTC

Affected components

EMEA HighQ (Collaborate)

Update timeline

  1. investigating May 19, 2026, 04:34 AM UTC

    We are currently investigating this issue.

  2. identified May 19, 2026, 05:20 AM UTC

    The issue has been identified and a fix is being implemented

  3. resolved May 19, 2026, 07:35 AM UTC

    This incident has been resolved

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