Thomson Reuters Legal experienced a critical incident on May 6, 2026 affecting USA HiqhQ (Collaborate), lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
USA HiqhQ (Collaborate)
Update timeline
- investigating May 06, 2026, 04:58 PM UTC
We are currently investigating this issue.
- monitoring May 06, 2026, 05:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 08:34 PM UTC
This incident has been resolved.
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