Thomson Reuters Legal incident

CoCounsel File Upload Degraded Performance - US

Notice Resolved View vendor source →

Thomson Reuters Legal experienced a notice incident on April 21, 2026 affecting CoCounsel Core, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 11:57 PM UTC
Resolved
Apr 22, 2026, 02:59 AM UTC
Duration
3h 2m
Detected by Pingoru
Apr 21, 2026, 11:57 PM UTC

Affected components

CoCounsel Core

Update timeline

  1. investigating Apr 21, 2026, 11:57 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 22, 2026, 02:59 AM UTC

    This incident has been resolved.