Thomson Reuters Legal incident
CoCounsel New Experience Degraded Performance
Notice Vendor's status page →
Resolved after 45 minutes, affecting CoCounsel Core - US, on September 29, 2026.
We are continuing to monitor for any further issues.
Affected components
CoCounsel Core - US
Update timeline
- investigating Sep 29, 2026, 04:39 PM UTC
We are currently investigating this issue.
- monitoring Sep 29, 2026, 04:59 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 29, 2026, 05:17 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 29, 2026, 05:24 PM UTC
This incident has been resolved.
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