Resolved after 1 hour 41 minutes, affecting USA HighQ (Collaborate), on September 23, 2026.
The search and indexing service fix has been implemented. Initial tests are passing, and we are monitoring further results.
Affected components
USA HighQ (Collaborate)
Update timeline
- investigating Sep 23, 2026, 01:45 PM UTC
We are investigating an issue affecting iSheets viewing and searching in the HighQ US region
- identified Sep 23, 2026, 02:19 PM UTC
We have identified an issue with the iSheets search and indexing service and are deploying a fix.
- monitoring Sep 23, 2026, 02:33 PM UTC
The search and indexing service fix has been implemented. Initial tests are passing, and we are monitoring further results.
- resolved Sep 23, 2026, 03:27 PM UTC
This incident has been resolved.
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