ThinkOn incident

CGY4 - VBK - Credentials error preventing clients from connecting to service provider

ThinkOn is currently experiencing a major incident affecting CGY4 Virtual Compute Backups, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 12, 2026, 03:57 PM UTC
Resolved
Ongoing
Duration
● 1h 39m
Detected by Pingoru
Jun 12, 2026, 03:57 PM UTC

Affected components

CGY4 Virtual Compute Backups

Update timeline

  1. investigating Jun 12, 2026, 03:57 PM UTC

    We are currently investigating this issue.