ThinkOn experienced a notice incident on April 20, 2026 affecting OTT2 Virtual Compute, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
OTT2 Virtual Compute
Update timeline
- investigating Apr 20, 2026, 02:18 PM UTC
We are currently experiencing connectivity issues at our Ottawa Data Center. As a result, some customers may be experiencing service disruptions at this time. Our technical teams are actively investigating and working to restore full service as quickly as possible. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding.
- resolved Apr 20, 2026, 02:53 PM UTC
This incident has been resolved.