ThinkOn incident

MTL2 - Service Interruption

Critical Resolved View vendor source →

ThinkOn experienced a critical incident on February 9, 2026 affecting MTL2 Virtual Compute and MTL2 Virtual Compute Backups, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 06:57 PM UTC
Resolved
Feb 09, 2026, 10:52 PM UTC
Duration
3h 54m
Detected by Pingoru
Feb 09, 2026, 06:57 PM UTC

Affected components

MTL2 Virtual ComputeMTL2 Virtual Compute Backups

Update timeline

  1. investigating Feb 09, 2026, 06:57 PM UTC

    We are receiving multiple reports of service issues at the MTL2 site. Our team is actively working to identify the scope and root cause. Updates to follow.

  2. investigating Feb 09, 2026, 07:06 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 09, 2026, 09:34 PM UTC

    We are working on resolving the issue.

  4. resolved Feb 09, 2026, 10:52 PM UTC

    Services have been restored.