ThinkOn experienced a notice incident on February 20, 2026 affecting NUBAV Internet Connectivity and NUBAV Virtual Compute and 1 more component, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
NUBAV Internet ConnectivityNUBAV Virtual ComputeNUBAV Veeam Cloud ConnectNUBAV Zerto Virtual Replication
Update timeline
- investigating Feb 20, 2026, 09:20 PM UTC
Please be advised that we are currently troubleshooting a network situation: We are currently investigating a network issue at CGY4. While we troubleshoot and address the root cause, the connection to a few services may become intermittently, such as the vCloud portal and Zerto replications. We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the problem. Further updates will be provided as they become available.
- resolved Feb 21, 2026, 12:11 AM UTC
This Incident has been resolved.