ThinkOn incident

[CMH1] vCloud Service Disruption

Major Resolved View vendor source →

ThinkOn experienced a major incident on April 1, 2026 affecting NUBAV Virtual Compute, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 02:34 PM UTC
Resolved
Apr 01, 2026, 04:49 PM UTC
Duration
2h 14m
Detected by Pingoru
Apr 01, 2026, 02:34 PM UTC

Affected components

NUBAV Virtual Compute

Update timeline

  1. investigating Apr 01, 2026, 02:34 PM UTC

    We are currently experiencing an issue accessing the vCloud portal. Our team is actively investigating the problem.

  2. monitoring Apr 01, 2026, 02:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2026, 04:49 PM UTC

    This incident has been resolved.