Resolved after 8 days 2 hours, affecting CGY4 Virtual Compute and CGY4 Zerto Virtual Replication and 1 more, on March 24, 2026.
Performance has improved across affected services, including Zerto, VCC, VBO, and overall system operations. Customer reports and system metrics indicate services are stabilizing. ThinkOn engineers will continue to monitor closely to ensure stability is maintained. Updates will be provided if required.
Affected components
Update timeline
- identified Mar 24, 2026, 03:19 PM UTC
We are currently experiencing a network issue impacting Zerto replication, Veeam backup operations, and overall system performance. Engineering teams are actively investigating and working to mitigate the issue.
- identified Mar 25, 2026, 06:34 PM UTC
We are still experiencing slowness with Zerto, VCC, VBO and we are still investigating. Engineering teams are actively investigating and working to mitigate the issue.
- monitoring Mar 30, 2026, 03:00 PM UTC
Performance has improved across affected services, including Zerto, VCC, VBO, and overall system operations. Customer reports and system metrics indicate services are stabilizing. ThinkOn engineers will continue to monitor closely to ensure stability is maintained. Updates will be provided if required.
- resolved Apr 01, 2026, 05:30 PM UTC
This incident has been resolved
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