Thanx incident

Degraded ordering experiences

Resolved after 5 minutes, on October 23, 2026.

monitoring Oct 23, 2026, 11:59 PM UTC

We noticed some latent ordering experiences in the app and on web ordering. Our engineering team took action to restore these services, and ordering is loading normally again. We're continuing to monitor to make sure there are no further issues.

Started
Oct 23, 2026, 11:59 PM UTC
Resolved
Oct 24, 2026, 12:04 AM UTC
Duration
5m
Detected by Pingoru
Oct 23, 2026, 11:59 PM UTC

Update timeline

  1. monitoring Oct 23, 2026, 11:59 PM UTC

    We noticed some latent ordering experiences in the app and on web ordering. Our engineering team took action to restore these services, and ordering is loading normally again. We're continuing to monitor to make sure there are no further issues.

  2. resolved Oct 24, 2026, 12:04 AM UTC

    Our engineering team has confirmed the issue as resolved.

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