Is Thanx down?

Last checked 3m ago
Current status
Thanx is up

No incidents right now.

  • Official status page: status.thanx.com
  • Checked every 5 minutes
  • 7 components tracked

Thanx is operational right now. Last checked 3m ago; the most recent incident resolved 9d ago.

Real-time Thanx status, recent outages, and incident history: pulled directly from Thanx's official status page at status.thanx.com every 5 minutes. Pingoru tracks 7 Thanx services and has captured 3 incidents in the last 90 days (96.95% uptime). Get email, Slack, Discord, or webhook alerts the moment Thanx reports a new incident, free for 3 monitors, no credit card.

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Thanx uptime 96.95% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 5m
    Started Oct 23, 2026, 11:59 PM UTC · Resolved Oct 24, 2026, 12:04 AM UTC
    Timeline · 2 updates
    • monitoring · Oct 23, 2026, 11:59 PM UTC

      We noticed some latent ordering experiences in the app and on web ordering. Our engineering team took action to restore these services, and ordering is loading normally again. We're continuing to monitor to make sure there are no further issues.

    • resolved · Oct 24, 2026, 12:04 AM UTC

      Our engineering team has confirmed the issue as resolved.

    Latest: Our engineering team has confirmed the issue as resolved.

  2. Resolved 42d 15h
    Started Sep 03, 2026, 10:53 PM UTC · Resolved Oct 16, 2026, 02:43 PM UTC
    Timeline · 1 update
    • investigating · Sep 03, 2026, 10:53 PM UTC

      We're currently receiving errors for MasterCard loyalty enrollment and have engaged the MasterCard team to get this resolved as quickly as possible. Payments with Mastercard cards are unaffected and this issue is isolated to Mastercard loyalty registrations/de-registrations and in-store transaction tracking

    Latest: We're currently receiving errors for MasterCard loyalty enrollment and have engaged the MasterCard team to get this resolved as quickly as possible. Payments with Mastercard cards …

  3. Resolved 5d 5h
    Started Aug 21, 2026, 06:39 PM UTC · Resolved Aug 27, 2026, 12:04 AM UTC
    Timeline · 3 updates
    • identified · Aug 21, 2026, 06:39 PM UTC

      We're aware of a delay affecting the availability of the latest reporting data in the dashboard, currently running a few hours behind. No data has been lost. This may also cause campaign audience targeting to reflect slightly delayed customer activity on automated campaigns. However, scheduled one-time campaigns are still sending on time. Our engineering team has identified the cause and is actively working to close the gap.

    • monitoring · Aug 22, 2026, 11:43 AM UTC

      The delay affecting availability of latest reporting data has been resolved. We are actively monitoring to see if this holds over a longer period of time before marking this as resolved.

    • resolved · Aug 27, 2026, 12:04 AM UTC

      The delay was kept at an acceptable level and has since subsided; the issue is resolved.

    Latest: The delay was kept at an acceptable level and has since subsided; the issue is resolved.

Incident record

Since April 2026 · Hyperping · 7 components checked every 5 minutes
64incidents recorded
12last 12 months
3last 90 days
5 daystypical duration, 12 months

The longest incident in the last year, Mastercard enrolment failures on September 3, 2026, ran for 43 days. 2 maintenance windows announced in the same period.

Latest incidents

  • Degraded ordering experiences October 23, 2026 · 5 minutes · degraded service

    We noticed some latent ordering experiences in the app and on web ordering. Our engineering team took action to restore these services, and ordering is loading…

  • Mastercard enrolment failures September 3, 2026 · 43 days · degraded service

    We're currently receiving errors for MasterCard loyalty enrollment and have engaged the MasterCard team to get this resolved as quickly as possible. Payments…

  • Reporting Data Delay August 21, 2026 · 5 days · degraded service

    We're aware of a delay affecting the availability of the latest reporting data in the dashboard, currently running a few hours behind. No data has been lost.…

Outage history

Past 90 days · 3 incidents View full outage history →