Thanx incident

Mastercard enrolment failures

Thanx is currently experiencing a minor incident, which began 42d ago. The vendor's full update timeline is below.

Started
Sep 03, 2026, 10:53 PM UTC
Resolved
Ongoing
Duration
● 41d 15h
Detected by Pingoru
Sep 03, 2026, 10:53 PM UTC

Update timeline

  1. investigating Sep 03, 2026, 10:53 PM UTC

    We're currently receiving errors for MasterCard loyalty enrollment and have engaged the MasterCard team to get this resolved as quickly as possible. Payments with Mastercard cards are unaffected and this issue is isolated to Mastercard loyalty registrations/de-registrations and in-store transaction tracking