Thanx incident

Degraded Performance on Merchant Dashboard

Resolved after 1 minute, on January 19, 2026.

resolved Jan 19, 2026, 05:36 PM UTC

The issue has been identified and resolved. The dashboard is now loading normally for all users.

Started
Jan 19, 2026, 05:35 PM UTC
Resolved
Jan 19, 2026, 05:36 PM UTC
Duration
1m
Detected by Pingoru
Jan 19, 2026, 05:35 PM UTC

Update timeline

  1. investigating Jan 19, 2026, 05:35 PM UTC

    We are currently investigating an issue causing the Merchant Dashboard to load as a blank page for some merchants. Our team is actively working to identify the root cause and restore full functionality as quickly as possible.

  2. resolved Jan 19, 2026, 05:36 PM UTC

    The issue has been identified and resolved. The dashboard is now loading normally for all users.

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