Tessian EU incident

Gatateway outage between 07:30 UTC to 08:56 UTC, 13th May 2026.

Major Ongoing View vendor source →

Tessian EU is currently experiencing a major incident affecting Gateway, which began 16 min ago. The vendor's full update timeline is below.

Started
May 13, 2026, 10:58 AM UTC
Resolved
Ongoing
Duration
● 16m
Detected by Pingoru
May 13, 2026, 10:58 AM UTC

Affected components

Gateway

Update timeline

  1. monitoring May 13, 2026, 10:58 AM UTC

    Status: Monitoring Between 07:30 UTC to 08:56 UTC, 13th May 2026 a Gateway outage occurred for customers that manifested as inbound and outbound server status being 'Unavailable'. This has since been resolved and the server statuses should now all be 'Available' once more. Emails in the queue are expected to clear themselves automatically. We are still working through how this happened and will share further details as soon as possible. Please open a support case if you are still experiencing delays. Thank you for your on-going patience. Affected components Gateway (Full outage)