Tessian EU incident

Delay in small number of inbound post delivery checks

Resolved after 40 minutes, affecting Core Email Protection API and Core Email Protection API, on September 4, 2026.

resolved Sep 04, 2026, 06:07 PM UTC

As the team continues to review and monitor, they no longer see any delays on the EU Sever.

Started
Sep 04, 2026, 05:27 PM UTC
Resolved
Sep 04, 2026, 06:07 PM UTC
Duration
40m
Detected by Pingoru
Sep 04, 2026, 05:27 PM UTC

Affected components

Core Email Protection APICore Email Protection API

Update timeline

  1. investigating Sep 04, 2026, 05:27 PM UTC

    Proofpoint is recovering from an issue impacting multiple services: https://proofpoint.my.site.com/community/s/article/Proofpoint-Service-Interruption-Affecting-Cloud-Service-Portal-Access-04-SEP-2026 As a knock on effect, we have seen a slight delay in a small number of post delivery checks. The system is currently recovering and we will update once all systems are operational.

  2. resolved Sep 04, 2026, 06:07 PM UTC

    As the team continues to review and monitor, they no longer see any delays on the EU Sever.

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