Telnyx incident
Network connectivity issues in Frankfurt
Resolved after 16 days 9 hours, on August 15, 2026.
A workaorund was implemented to bypass the impacted AWS service. This enabled data sessions to be re-established. A maintenance window is schedule on Friday morning UTC to move the connectivity back from the workaround solution to the AWS Direct Connects.
Update timeline
- identified Aug 15, 2026, 03:58 AM UTC
Network connectivity issues caused by underlying vendor
- identified Aug 15, 2026, 08:47 AM UTC
Vendor is actively working to restore connectivity. Programmable Wireless services are affected in all supported regions.
- monitoring Aug 19, 2026, 03:58 PM UTC
A workaorund was implemented to bypass the impacted AWS service. This enabled data sessions to be re-established. A maintenance window is schedule on Friday morning UTC to move the connectivity back from the workaround solution to the AWS Direct Connects.
- resolved Aug 31, 2026, 01:30 PM UTC
Closing
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