Telnyx incident

Network connectivity issues in Frankfurt

Major Resolved

Telnyx experienced a major incident on August 15, 2026, lasting 16d 9h. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 03:58 AM UTC
Resolved
Aug 31, 2026, 01:30 PM UTC
Duration
16d 9h
Detected by Pingoru
Aug 15, 2026, 03:58 AM UTC

Update timeline

  1. identified Aug 15, 2026, 03:58 AM UTC

    Network connectivity issues caused by underlying vendor

  2. identified Aug 15, 2026, 08:47 AM UTC

    Vendor is actively working to restore connectivity. Programmable Wireless services are affected in all supported regions.

  3. monitoring Aug 19, 2026, 03:58 PM UTC

    A workaorund was implemented to bypass the impacted AWS service. This enabled data sessions to be re-established. A maintenance window is schedule on Friday morning UTC to move the connectivity back from the workaround solution to the AWS Direct Connects.

  4. resolved Aug 31, 2026, 01:30 PM UTC

    Closing