Degraded performance in Chennai, India
Timeline · 2 updates
- investigating Jun 12, 2026, 01:17 PM UTC
Investigating
- resolved Jun 12, 2026, 01:20 PM UTC
The site has recovered and all services are operational.
Telnyx Outage History
Telnyx is up right nowTelnyx had 52 outages in the last 2 years totaling 1671h 3m of downtime — averaging 2.1 incidents per month.
There were 52 Telnyx outages since February 22, 2026 totaling 1671h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.
IMSI2 Data Session degradation
Timeline · 3 updates
- investigating Jun 11, 2026, 12:50 PM UTC
We have identified a subset of IMSI2 users are currently failing to achieve a stable data session. No other connectivity is affected.
- identified Jun 11, 2026, 02:22 PM UTC
New Data Sessions on IMSI2 impacted
- resolved Jun 12, 2026, 10:12 PM UTC
Services were restored on June 11th, 2026 at 18:25 UTC
Data Connectivity error on IMSI1
Timeline · 3 updates
- identified Jun 06, 2026, 09:50 PM UTC
We have identified an issue on the the data plane that is impacting traffic on IMSI1 in North,Central and South America as well as the Carribean. We are actively workign to mitigate this.
- monitoring Jun 07, 2026, 07:24 AM UTC
IMSI1 data connectivity was impacted. This is now resolved.
- resolved Jun 07, 2026, 07:51 AM UTC
The issue has been fully resolved
esim purchase errors
Timeline · 4 updates
- investigating Jun 05, 2026, 12:23 AM UTC
We are unable to fulfill eSIM purchase requests. We are actively debugging the issue.
- identified Jun 05, 2026, 06:50 AM UTC
New eSIM purchases currently failing due to depleted stock. New batches of eSIMs are being provisioned to address this
- identified Jun 05, 2026, 01:40 PM UTC
eSIM stock has been replenished. eSIM purchases are now working.
- resolved Jun 17, 2026, 08:02 AM UTC
This issue has been resolved.
Issues with Mission Control Portal SIP Debugger
Timeline · 2 updates
- investigating Jun 04, 2026, 05:10 PM UTC
We are currently experiencing an issue causing the SIP debugging flows in the Mission Control Portal to not display correctly and return results slowly. Our engineers are investigating.
- resolved Jun 04, 2026, 07:26 PM UTC
The SIP Debugger issue has been resolved. All services are operating normally.
Wireless - Data session failure
Timeline · 4 updates
- investigating May 29, 2026, 01:28 PM UTC
- investigating May 29, 2026, 03:46 PM UTC
- monitoring May 29, 2026, 08:50 PM UTC
- resolved Jun 17, 2026, 08:27 AM UTC
This issue has been resolved.
SIM operations delayed
Timeline · 4 updates
- investigating May 27, 2026, 04:21 PM UTC
- identified May 28, 2026, 12:53 PM UTC
- monitoring May 29, 2026, 11:19 AM UTC
- resolved Jun 01, 2026, 01:19 PM UTC
Data Connectivity Issues - IMSI1
Timeline · 2 updates
- investigating May 23, 2026, 05:07 AM UTC
We are currently investigating this issue.
- resolved May 23, 2026, 06:08 AM UTC
This incident has been resolved.
Data Connectivity Issues on IMSI1 (Europe Region)
Timeline · 3 updates
- investigating May 22, 2026, 07:12 PM UTC
We are currently investigating this issue.
- monitoring May 22, 2026, 08:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 23, 2026, 06:08 AM UTC
This incident has been resolved.
Mission Control portal login issues
Timeline · 2 updates
- identified May 22, 2026, 04:54 PM UTC
- resolved May 27, 2026, 10:23 AM UTC
Order activation delays in select EU countries
Timeline · 2 updates
- monitoring May 22, 2026, 03:12 PM UTC
Our downstream vendor is experiencing an outage. This outage blocks pending number orders from completing. This impacts number orders in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, and Portugal. In those countries only, we will refrain from activating number orders until the outage is resolved.
- resolved May 22, 2026, 10:10 PM UTC
This incident has been resolved.
Issues with Embeddings being Delayed
Timeline · 2 updates
- investigating May 22, 2026, 09:59 AM UTC
- resolved May 22, 2026, 01:29 PM UTC
API Outage in DC2
Timeline · 3 updates
- monitoring May 21, 2026, 06:13 PM UTC
We have an API outage. We're investigating.
- monitoring May 21, 2026, 07:10 PM UTC
We are monitoring after API Gateway errors in DC2 subsided / normalized at 17:58 UTC.
- resolved May 21, 2026, 10:10 PM UTC
This incident has been resolved.
Messaging - Webhook failures
Timeline · 2 updates
- monitoring May 21, 2026, 03:42 PM UTC
We have identified small percentage of failures on `message.received`, `message.sent` and `message.finalize` webhook events. We identified the root cause and applied the fix already. We are monitoring the results
- resolved May 21, 2026, 05:05 PM UTC
We think the impact is over.
Data Connectivity Issues on IMSI1
Timeline · 3 updates
- investigating May 20, 2026, 05:07 PM UTC
We are currently investigating this issue.
- monitoring May 21, 2026, 01:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 22, 2026, 12:10 AM UTC
This incident has been resolved.
Inbound Calls to Australian DIDs Not Connecting
Timeline · 3 updates
- investigating May 20, 2026, 01:03 AM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- monitoring May 20, 2026, 02:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2026, 04:57 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Cloud Storage us-central-1 partial outage
Timeline · 4 updates
- investigating May 13, 2026, 09:44 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon. All cloud storage operations on buckets in us-central-1 might be not operational.
- monitoring May 14, 2026, 12:26 AM UTC
A fix has been implemented and we are monitoring the results.
- identified May 14, 2026, 11:10 AM UTC
The issue partially persists and is being worked on by our engineers.
- resolved May 18, 2026, 02:28 PM UTC
The impact from the issue seems to be over.
Wireless Usage Records Delayed
Timeline · 3 updates
- monitoring May 08, 2026, 10:56 AM UTC
Possible delays in Wireless consumption records generation. We applied a fix and are monitoring the issue.
- monitoring May 13, 2026, 04:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2026, 04:07 PM UTC
This incident has been resolved.
Telnyx Cloud Storage us-central-1 partial outage
Timeline · 3 updates
- investigating May 07, 2026, 05:36 PM UTC
User operations on buckets and objects located in us-central-1 region might be inaccessible. We're currently investigating the issue, and will provide an update soon.
- identified May 07, 2026, 08:08 PM UTC
Found the root cause and currently implementing a fix.
- resolved May 07, 2026, 10:56 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Wireless SIM Management Actions Delayed
Timeline · 2 updates
- investigating May 06, 2026, 03:11 PM UTC
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
- resolved May 06, 2026, 05:10 PM UTC
The delays in SIM card management actions have been resolved. All operations are processing normally.
IMSI1 Data Connectivity Issues Across North, Central & South America
Timeline · 1 update
- resolved May 01, 2026, 04:11 PM UTC
We are currently investigating this issue.
Inbound Messages from AT&T Not Being Received
Timeline · 2 updates
- investigating Apr 28, 2026, 05:48 PM UTC
We are currently investigating an issue affecting inbound messages from AT&T, where some messages may not be received. Our team is actively looking into this, and we will provide an update as soon as more information becomes available.
- resolved Apr 28, 2026, 10:17 PM UTC
This issue has been resolved. The messages are getting delivered as usual.
Some Third Party LLMs for AI Assistants Failing
Timeline · 4 updates
- investigating Apr 23, 2026, 04:27 PM UTC
We're currently investigating the issue, and will provide an update soon.
- investigating Apr 23, 2026, 04:31 PM UTC
We have identified root cause and are working on a fix.
- monitoring Apr 23, 2026, 05:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 23, 2026, 06:09 PM UTC
This incident has been resolved.
SIP Trunking service degredation in ME1 region
Timeline · 2 updates
- investigating Apr 23, 2026, 01:11 PM UTC
We are currently investigating this issue.
- resolved Apr 30, 2026, 07:11 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Number fields in the Mission Control portal having intermittent issues.
Affected: Mission Control Portal UI
Timeline · 3 updates
- identified Apr 20, 2026, 08:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 20, 2026, 08:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 05:41 AM UTC
This incident has been resolved.