Telnyx incident

API v2 - Intermittend Processing Delays

Minor Resolved

Telnyx experienced a minor incident on October 13, 2026, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 06:36 PM UTC
Resolved
Oct 13, 2026, 07:54 PM UTC
Duration
1h 18m
Detected by Pingoru
Oct 13, 2026, 06:36 PM UTC

Update timeline

  1. investigating Oct 13, 2026, 06:36 PM UTC

    We’re investigating issues with processing delays on the v2 API with the following - • Webhook Updates • Phone Number / Connection Settings Updates • Payment Processing

  2. investigating Oct 13, 2026, 06:54 PM UTC

    User number, connection, and outbound profile updates are extremely delayed, and customer payments are also heavily delayed.

  3. monitoring Oct 13, 2026, 07:46 PM UTC

    We’ve identified the issue and have released a fix. Queues are depleting and regular functionality is being restored. We’re monitoring the results.

  4. resolved Oct 13, 2026, 07:54 PM UTC

    This is resolved