Telnyx incident

MS Teams outbound call drops due to IceConnectivityChecksFailed

Ongoing since 02:36 PM UTC, affecting Sip Trunking - Applications (MS Teams Operator Connect).

identified Nov 12, 2026, 02:36 PM UTC

Microsoft Teams outbound calls to Telnyx are dropping 15–21 seconds after answer with IceConnectivityChecksFailed. Our engineering team has identifed a root cause and is preparing a patch. We will update on the latest via the status page.

Started: Nov 12, 2026, 02:36 PM UTC
Resolved: Ongoing
Duration: ● 1h 16m
Detected by Pingoru: Nov 12, 2026, 02:36 PM UTC

Affected components

Sip Trunking - Applications (MS Teams Operator Connect)

Update timeline

identified Nov 12, 2026, 02:36 PM UTC

Microsoft Teams outbound calls to Telnyx are dropping 15–21 seconds after answer with IceConnectivityChecksFailed. Our engineering team has identifed a root cause and is preparing a patch. We will update on the latest via the status page.

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