Telnyx incident
Telnyx’s Support AI Assistant (TAIA) — Service interruption
Resolved after 44 minutes, affecting Telnyx's Support AI Assistant (TAIA), on November 3, 2026.
Customers interacting with Telnyx’s Support AI Assistant through the chat or email widget may have observed error responses between 14:15 and 15:00 UTC on November 3, 2026. This issue has been resolved.
Affected components
Update timeline
- investigating Nov 03, 2026, 03:12 PM UTC
Customers interacting with Telnyx’s Support AI Assistant through the chat or email widget may have observed error responses between 14:15 and 15:00 UTC on November 3, 2026.
- resolved Nov 03, 2026, 03:13 PM UTC
Customers interacting with Telnyx’s Support AI Assistant through the chat or email widget may have observed error responses between 14:15 and 15:00 UTC on November 3, 2026. This issue has been resolved.
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