TeleSign incident

Operator Alert - India (IN) - Multiple MNOs

Resolved after 39 minutes, affecting India, on November 4, 2026.

resolved Nov 04, 2026, 02:41 PM UTC

Start Time: 05:36 AM PST - 11/04/26 End Time: 06:31 AM PST - 11/04/26 Network issues previously reported for Multiple MNOs from India (IN) have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01265935

Started
Nov 04, 2026, 02:01 PM UTC
Resolved
Nov 04, 2026, 02:41 PM UTC
Duration
39m
Detected by Pingoru
Nov 04, 2026, 02:01 PM UTC

Affected components

India

Update timeline

  1. investigating Nov 04, 2026, 02:01 PM UTC

    Start Time: 05:36 AM PST - 11/04/26 End Time: Ongoing We are currently observing a quality degradation towards Multiple MNOs in India (IN), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01265935

  2. resolved Nov 04, 2026, 02:41 PM UTC

    Start Time: 05:36 AM PST - 11/04/26 End Time: 06:31 AM PST - 11/04/26 Network issues previously reported for Multiple MNOs from India (IN) have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01265935

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