TeleSign experienced a notice incident on October 2, 2026 affecting App Verify and Bulk SMS and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
App VerifyBulk SMSDeactivated NumbersInbound SMSIntelligenceMessaging APINumber MaskingPhone IDPhone ID ContactPhone ID Live
Update timeline
- resolved Oct 02, 2026, 08:21 PM UTC
Dear Customers and Partners, We have experienced intermittent disruptions/degradation on our platform, which may have caused delivery delays. Date: 10/02/2026 Start Time: 01:06 PM PDT End Time: 01:07 PM PDT Our Team resolved the issue quickly, and no further degradation or disruption was observed. If you have any questions, please contact us at [email protected].