TeleSign incident
Operator Alert - United Kingdom (GB) - Lycamobile Limited (234/26)
TeleSign experienced a minor incident on August 15, 2026 affecting EMEA - All countries and United Kingdom, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 15, 2026, 03:25 PM UTC
Start Time: 08:18AM PT - 08/15/26 End Time: Ongoing We received notification that Lycamobile Limited (234/26) from United Kingdom (GB) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01220745
- resolved Aug 15, 2026, 06:32 PM UTC
Start Time: 08:18AM PT - 08/15/26 End Time: 11:31AM PT - 08/15/26 We received notification that the network issues previously reported by Lycamobile Limited (234/26) from United Kingdom (GB) have been resolved. Lycamobile Limited (234/26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01220745