TeleSign incident

Operator Alert - Iran (IR) - Irancell (MTN) (432/35)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on August 15, 2026 affecting EMEA - All countries, lasting 17h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 04:51 AM UTC
Resolved
Aug 15, 2026, 09:57 PM UTC
Duration
17h 5m
Detected by Pingoru
Aug 15, 2026, 04:51 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Aug 15, 2026, 04:51 AM UTC

    Start Time: 09:28 PM PST - 08/14/26 End Time: Ongoing We received notification that Irancell (MTN) (432/35) from Iran (IR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01220570

  2. resolved Aug 15, 2026, 09:57 PM UTC

    Start Time: 09:28 PM PST - 08/14/26 End Time: 1:28 PM PST - 08/15/26 We received notification that the network issues previously reported by Irancell (MTN) (432/35) from Iran (IR) have been resolved. Irancell (MTN) (432/35) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01220570