TeleSign incident

Operator Alert - Philippines (PH) - Dito Telecommunity (515/66)

Major Resolved View vendor source →

TeleSign experienced a major incident on August 13, 2026 affecting Philipines, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 10:22 AM UTC
Resolved
Aug 13, 2026, 11:59 AM UTC
Duration
1h 36m
Detected by Pingoru
Aug 13, 2026, 10:22 AM UTC

Affected components

Philipines

Update timeline

  1. investigating Aug 13, 2026, 10:22 AM UTC

    Start Time: 3:15 AM PST - 08/13/26 End Time: Ongoing We received notification that Dito Telecommunity (515/66) from Philippines (PH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01219469

  2. resolved Aug 13, 2026, 11:59 AM UTC

    Start Time: 3:15 AM PST - 08/13/26 End Time: 4:25 AM PST - 08/13/26 We received notification that the network issues previously reported by Dito Telecommunity (515/66) from Philippines (PH) have been resolved. Dito Telecommunity (515/66) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01219469