TeleSign incident
Operator Alert - South Africa (ZA) - Vodacom (655/01)
TeleSign experienced a minor incident on August 9, 2026 affecting EMEA - All countries, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 09, 2026, 06:27 AM UTC
Start Time: 11:22 PM PDT - 08/08/26 End Time: Ongoing We received notification that Vodacom (655/01) from South Africa (ZA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01217133
- resolved Aug 09, 2026, 08:11 AM UTC
Start Time: 11:22 PM PDT - 08/08/26 End Time: 12:35 AM PDT - 08/09/26 We received notification that the network issues previously reported by Vodacom (655/01) from South Africa (ZA) have been resolved. Vodacom (655/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01217133