TeleSign incident

Operator Alert - Angola (AO) - Unitel (631/02) - 08/04/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on August 5, 2026 affecting EMEA - All countries, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 05:18 AM UTC
Resolved
Aug 05, 2026, 08:03 AM UTC
Duration
2h 44m
Detected by Pingoru
Aug 05, 2026, 05:18 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Aug 05, 2026, 05:18 AM UTC

    Start Time: 10:15pm PDT - 08/04/26 End Time: Ongoing We received notification that Unitel (631/02) from Angola (AO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01214993

  2. resolved Aug 05, 2026, 08:03 AM UTC

    Start Time: 10:15pm PDT - 08/04/26 End Time: 11:55pm PDT - 08/04/26 We received notification that the network issues previously reported by Unitel (631/02) from Angola (AO) have been resolved. Unitel (631/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01214993