TeleSign incident
2-Way service interruptions Belgium (BE) - Orange (Mobistar) (206/10;08) - 09/15/26
TeleSign experienced a major incident on September 15, 2026 affecting Belgium, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2026, 11:24 AM UTC
Start Time: 04:10am PDT - 09/15/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Belgium (BE). Please note that all DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01236364
- resolved Sep 15, 2026, 01:20 PM UTC
Start Time: 04:10AM PDT - 09/15/26 End Time: 5:56AM PDT - 09/15/26 Previously reported issues with 2-Way SMS delivery toward Belgium (BE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01236364