TeleSign incident
Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 09/15/2026
TeleSign experienced a major incident on September 15, 2026 affecting Belgium, lasting 13h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2026, 11:42 AM UTC
Start Time: 04:07am PDT - 09/15/2026 End Time: Ongoing We received notification that Orange (Mobistar) (206/10;08) from Belgium (BE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01236355
- resolved Sep 16, 2026, 12:50 AM UTC
Start Time: 04:07am PDT - 09/15/2026 End Time: 08:00am PDT - 09/15/2026 We received notification that the network issues previously reported by Orange (Mobistar) (206/10;08) from Belgium (BE) have been resolved. Orange (Mobistar) (206/10;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01236355