TeleSign incident

Operator Alert - Malaysia (MY) - DiGi Telecommunications Sdn Bhd (502/10;16;154) - 09/14/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on September 15, 2026 affecting Malaysia, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 06:59 AM UTC
Resolved
Sep 15, 2026, 09:09 AM UTC
Duration
2h 9m
Detected by Pingoru
Sep 15, 2026, 06:59 AM UTC

Affected components

Malaysia

Update timeline

  1. investigating Sep 15, 2026, 06:59 AM UTC

    Start Time: 11:54pm PDT - 09/14/26 End Time: Ongoing We received notification that DiGi Telecommunications Sdn Bhd (502/10;16;154) from Malaysia (MY) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01236160

  2. resolved Sep 15, 2026, 09:09 AM UTC

    Start Time: 11:54 PM PDT - 09/14/26 End Time: 01:06 AM PDT - 09/15/26 We received notification that the network issues previously reported by DiGi Telecommunications Sdn Bhd from Malaysia (MY) have been resolved. DiGi Telecommunications Sdn Bhd end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01236160