Resolved after 2 hours 55 minutes, affecting NA & LATAM - All countries and Colombia, on September 16, 2026.
Start Time: 09:13 PM PST - 09/15/26 End Time: 12:06 AM PST - 09/16/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01236816
Affected components
Update timeline
- investigating Sep 16, 2026, 04:56 AM UTC
Start Time: 09:13 PM PST - 09/15/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO). Please note that all DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01236816
- resolved Sep 16, 2026, 07:52 AM UTC
Start Time: 09:13 PM PST - 09/15/26 End Time: 12:06 AM PST - 09/16/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01236816
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