TeleSign incident

Operator Alert - Kuwait (KW) - Ooredoo (Wataniya) (419/03)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on August 3, 2026 affecting EMEA - All countries, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 03:48 PM UTC
Resolved
Aug 03, 2026, 05:47 PM UTC
Duration
1h 59m
Detected by Pingoru
Aug 03, 2026, 03:48 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Aug 03, 2026, 03:48 PM UTC

    Start Time: 8:42 AM PST - 08/03/26 End Time: Ongoing We received notification that Ooredoo (Wataniya) (419/03) from Kuwait (KW) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01213774

  2. resolved Aug 03, 2026, 05:47 PM UTC

    Start Time: 8:42 AM PST - 08/03/26 End Time: 10:25 AM PST - 08/03/26 We received notification that the network issues previously reported by Ooredoo (Wataniya) (419/03) from Kuwait (KW) have been resolved. Ooredoo (Wataniya) (419/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01213774