TeleSign incident

Phone ID Live - Service Alert - Indonesia (ID) - Indosat Ooredoo Hutchison (510/01;03;21;89)

Major Resolved View vendor source →

TeleSign experienced a major incident on August 3, 2026 affecting Indonesia, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 12:03 AM UTC
Resolved
Aug 05, 2026, 09:38 PM UTC
Duration
2d 21h
Detected by Pingoru
Aug 03, 2026, 12:03 AM UTC

Affected components

Indonesia

Update timeline

  1. identified Aug 03, 2026, 12:03 AM UTC

    Date: 08/02/2026 Start Time: 02:35 PM PST End Time: Ongoing We received a notification from our partner that Phone ID Live is currently experiencing issues in Indonesia (ID) for Indosat Ooredoo Hutchison (510/01;03;21;89) end users, which may cause delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

  2. resolved Aug 05, 2026, 09:38 PM UTC

    This incident has been resolved.