TeleSign incident

Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002) - 07/22/2026

Minor Resolved View vendor source →

TeleSign experienced a minor incident on July 23, 2026 affecting NA & LATAM - All countries, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 06:40 AM UTC
Resolved
Jul 23, 2026, 09:36 AM UTC
Duration
2h 55m
Detected by Pingoru
Jul 23, 2026, 06:40 AM UTC

Affected components

NA & LATAM - All countries

Update timeline

  1. investigating Jul 23, 2026, 06:40 AM UTC

    Start Time: 11:30PM PDT - 07/22/2026 End Time: Ongoing We received notification that Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01208061

  2. investigating Jul 23, 2026, 09:34 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 23, 2026, 09:36 AM UTC

    Start Time: 11:30PM PDT - 07/22/2026 End Time: 01:10AM PDT - 07/23/2026 We received notification that the network issues previously reported by Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01208061