TeleSign incident
Operator Alert - Egypt (EG) - Telecom Egypt (602/04)
TeleSign experienced a major incident on September 9, 2026 affecting Egypt, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 09, 2026, 11:21 AM UTC
Start Time: 04:09 AM PST - 09/09/26 End Time: Ongoing We received notification that Telecom Egypt (602/04) from Egypt (EG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01233436
- resolved Sep 09, 2026, 01:00 PM UTC
Start Time: 04:09 AM PST - 09/09/26 End Time: 05:31 AM PST - 09/09/26 We received notification that the network issues previously reported by Telecom Egypt (602/04) from Egypt (EG) have been resolved. Telecom Egypt (602/04) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01233436