TeleSign incident

Operator Alert - China (CN) - China Mobile (460/00;02;07;28;04;08)

Resolved after 2 hours 45 minutes, affecting China, on September 8, 2026.

resolved Sep 08, 2026, 07:23 PM UTC

Start Time: 09:10 AM PST - 09/08/26 End Time: 11:07 AM PST - 09/08/26 We received notification that the network issues previously reported by China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Started
Sep 08, 2026, 04:38 PM UTC
Resolved
Sep 08, 2026, 07:23 PM UTC
Duration
2h 45m
Detected by Pingoru
Sep 08, 2026, 04:38 PM UTC

Affected components

China

Update timeline

  1. investigating Sep 08, 2026, 04:38 PM UTC

    Start Time: 09:10 AM PST - 09/08/26 End Time: Ongoing We received notification that China Mobile (460/00;02;07;28;04;08) from China (CN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

  2. resolved Sep 08, 2026, 07:23 PM UTC

    Start Time: 09:10 AM PST - 09/08/26 End Time: 11:07 AM PST - 09/08/26 We received notification that the network issues previously reported by China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

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