TeleSign incident

Operator Alert - Germany (DE) - Lebara (Group 3G) (262/14)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 28, 2026 affecting Germany, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 04:27 PM UTC
Resolved
Apr 28, 2026, 06:32 PM UTC
Duration
2h 4m
Detected by Pingoru
Apr 28, 2026, 04:27 PM UTC

Affected components

Germany

Update timeline

  1. investigating Apr 28, 2026, 04:27 PM UTC

    Start Time: 09:24 AM PST - 04/28/26 End Time: Ongoing We received notification that Lebara (Group 3G) (262/14) from Germany (DE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01163602

  2. resolved Apr 28, 2026, 06:32 PM UTC

    Start Time: 11:00 AM PST - 04/28/26 End Time: 09:24 AM PST - 04/28/26 We received notification that the network issues previously reported by Lebara (Group 3G) (262/14) from Germany (DE) have been resolved. Lebara (Group 3G) (262/14) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01163602