TeleSign incident

Operator Alert - Ireland (IE) - UPC Communications (272/15)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 28, 2026 affecting EMEA - All countries and Ireland, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 03:52 PM UTC
Resolved
Apr 29, 2026, 08:10 PM UTC
Duration
1d 4h
Detected by Pingoru
Apr 28, 2026, 03:52 PM UTC

Affected components

EMEA - All countriesIreland

Update timeline

  1. investigating Apr 28, 2026, 03:52 PM UTC

    Start Time: 08:49 AM PST - 04/28/26 End Time: Ongoing We received notification that UPC Communications (272/15) from Ireland (IE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01163592

  2. resolved Apr 29, 2026, 08:10 PM UTC

    Start Time: 08:49 AM PST - 04/28/26 End Time: 12:32 AM PST - 04/29/26 We received notification that the network issues previously reported by UPC Communications (272/15) from Ireland (IE) have been resolved. UPC Communications end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01163592