TeleSign experienced a notice incident on July 22, 2026 affecting APAC - All countries, lasting 13h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 22, 2026, 02:57 PM UTC
Start Time: 05:30 AM PDT - 07/22/2026 End Time: Ongoing We received notification that Voice in India is currently experiencing service disruption. We will inform you once the operator has come to a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
- resolved Jul 23, 2026, 04:13 AM UTC
Date: 07/22/2026 Start Time: 05:30 AM PDT End Time: 10:00 AM PDT We received notification that the network issues previously reported by our networking partner from India have been resolved. The end users should no longer experience delays in receiving VOICE calls, as all services are now functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].