TeleSign incident

Operator Alert - Senegal (SN) - Sentel (608/02) - 7/21/26

Notice Resolved View vendor source →

TeleSign experienced a notice incident on July 22, 2026 affecting EMEA - All countries, lasting 4h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 05:55 AM UTC
Resolved
Jul 22, 2026, 10:49 AM UTC
Duration
4h 53m
Detected by Pingoru
Jul 22, 2026, 05:55 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Jul 22, 2026, 05:55 AM UTC

    Start Time: 10:51 PM PDT - 7/21/26 End Time: Ongoing We received notification that Sentel (608/02) from Senegal (SN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01207287

  2. resolved Jul 22, 2026, 10:49 AM UTC

    Start Time: 10:51 PM PDT - 7/21/26 End Time: 11:33 PM PDT - 7/21/26 We received notification that the network issues previously reported by Sentel (608/02) from Senegal (SN) have been resolved. Sentel (608/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01207287