TeleSign experienced a minor incident on September 11, 2026 affecting Belgium, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 11, 2026, 06:39 AM UTC
Start Time: 11:36PM PDT - 09/10/2026 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Belgium. Please note that some DLCs are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01234513
- resolved Sep 11, 2026, 09:44 AM UTC
Start Time: 11:36 PM PDT - 09/10/2026 End Time: 02:30 AM PDT - 09/11/2026 Previously reported issues with 2-Way SMS delivery toward Belgium have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01234513