TeleSign experienced a minor incident on July 21, 2026 affecting Ireland, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2026, 11:13 AM UTC
Start Time: 04:10am PDT - 07/21/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Ireland (IE). Please note that all DLC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01206876
- resolved Jul 21, 2026, 03:13 PM UTC
Start Time: 04:10am PDT - 07/21/26 End Time: 05:12am PDT - 07/21/26 Previously reported issues with 2-Way SMS delivery toward Ireland (IE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01206876