TeleSign incident
Operator Alert - Brazil (BR) - Algar (724/07;32;33;34) - 07/19/2026
TeleSign experienced a minor incident on July 19, 2026 affecting NA & LATAM - All countries and Brazil, lasting 17h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 19, 2026, 02:55 PM UTC
Start Time: 07:45AM PDT - 07/19/2026 End Time: Ongoing We received notification that Algar (724/07;32;33;34) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01205986
- resolved Jul 20, 2026, 08:08 AM UTC
Start Time: 07:45AM PDT - 07/19/2026 End Time: 12:12AM PDT - 07/20/2026 We received notification that the network issues previously reported by Algar (724/07;32;33;34) from Brazil (BR) have been resolved. Algar (724/07;32;33;34) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01205986