TeleSign incident

Operator Alert - Chile (CL) - Claro Chile (730/03) - 7/16/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on July 16, 2026 affecting Chile, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 11:37 PM UTC
Resolved
Jul 17, 2026, 01:10 AM UTC
Duration
1h 32m
Detected by Pingoru
Jul 16, 2026, 11:37 PM UTC

Affected components

Chile

Update timeline

  1. investigating Jul 16, 2026, 11:37 PM UTC

    Start Time: 16:33PDT - 7/16/26 End Time: Ongoing We received notification that Claro Chile (730/03) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01205140

  2. resolved Jul 17, 2026, 01:10 AM UTC

    Start Time: 16:33PDT - 7/16/26 End Time: 06:09 PM PDT - 7/16/26 We received notification that the network issues previously reported by Claro Chile (730/03) from Chile (CL) have been resolved. Claro Chile (730/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01205140