TeleSign incident

Operator Alert - Algeria (DZ) - Ooredoo (Wataniya) (603/03) - 10/16/26

Notice Resolved View vendor source →

TeleSign experienced a notice incident on October 16, 2026 affecting EMEA - All countries, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 10:42 AM UTC
Resolved
Oct 16, 2026, 12:36 PM UTC
Duration
1h 54m
Detected by Pingoru
Oct 16, 2026, 10:42 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Oct 16, 2026, 10:42 AM UTC

    Start Time: 3:35 AM PDT - 10/16/26 End Time: Ongoing We are currently observing a quality degradation towards Ooredoo (Wataniya) (603/03) in Algeria (DZ), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01254871

  2. resolved Oct 16, 2026, 12:36 PM UTC

    Start Time: 3:35 AM PDT - 10/16/26 End Time: 5:11 AM PDT - 10/16/26 Network issues previously reported for Ooredoo (Wataniya) (603/03) from Algeria (DZ) have been resolved. Ooredoo (Wataniya) (603/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01254871